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FAQ

Frequently Asked Questions

How do I purchase a festival pass?

Purchase your festival pass here. This link will take you through to Story Together where you can purchase your festival pass. This platform is where you'll gain access to the films as they release each week. Upon purchasing the festival pass, you will receive an email with detailed instructions.

How do I gift a festival pass?

Firstly, you are amazing! When you buy two or more festival passes, in your Story Together library there will be an option to share the festival pass with your friends and family. Simply enter their email address and they'll be sent an email inviting them to access the festival, thanks to you!

What is Story Together?

We have partnered with Story Together to deliver the films to you at home. Find out more about Story Together here.

What do I get with my pass?

Your All Access Pass gives you:

10 amazing films
- 1 per week over 10 weeks (those who subscribe later have instant access to earlier films)

Access to our Festival Facebook Community, where ‘watch parties’ and other exclusive content will become special events, shared together, and engaged with together in a community experience.

What movies are showing in the festival?

You can checkout out all the movies here.

How do I watch the films?

Each week a new film will be dropped into your Story Together library for you to watch at a time convenient for you.

Story Together is an online platform that allows you to access and stream the movies to any device, including desktops, laptops, tablets, smart phones and TVs.

If you would like to watch on your TV, you will need to use one of the following options to broadcast from your device to your TV:

1. Chromecast (only available through Google's Chrome browser on desktop, tablet or mobile). Learn more.
2. Apple TV AirPlay (only available through Apple's Safari browser on desktop, tablet or mobile). Learn more.
3. Connect your computer to your TV via a HDMI cable connection. Learn more.

How long do I have access to the film to watch?

Each film will be delivered as per the festival schedule and available in your STORY TOGETHER library to stream until the festival ends 11.59pm Sat 13th June 2020 (unless extended).

How do I access the facebook online events?

Facebook online events will be accessed via our private Festival Facebook Community Group. Check out your welcome email on purchase of your festival pass for details.

Can I access online events without a facebook page?

No. Unfortunately you will not be able to access online events without a facebook account.

How do I set up a facebook account?

Don't have a facebook account? No problem! It's super easy to create one. Click here to sign up now.

Here are some further instructions from Facebook if you need help.

What if i join the festival after its started?

Don't worry if you join in late, all films prior to joining will be made available and all online events can be watched in our festival facebook group page. So come and join us.

When are the live events happening?

You can stay updated with all events via the festival program on our website and in the Festival Facebook Group calendar of events.

I still have some questions. How can I contact you?

Feel free to send us an email at info@movieschangepeople.com

Do you offer a money back guarantee?

Yes - we have a 100% money back guarantee. Email us at info@movieschangepeople.com if you aren't satisfied for any reason. If we can't help resolve your issue, we'll provide a full refund.